1. SCOPE WARRANTY
Apply to all products are distributed by Tan Hung Equipment Industry Co., Ltd.
2. WARRANTY PERIOD
2.1 Warranty period of the product as agreed between the company and the customer;
2.2 Commitment to free repair or replacement of components if the case is due to manufacturer error as agreed with the customer.
3. SCOPE WARRANTY
The product will be warranted if the following conditions are fully satisfied:
3.1 The product is under warranty period;
3.2 Effect or damages result caused by the use of genuine part;
3.3 The product must be in its original design, such as product label, product model, serial number (S/N) base on the warranty card or minutes of
acceptance;
3.4 The product is not warranty has one of conditions defects under Article 4.
4. OUT OF SCOPE WARRANTY
Warranty will be not valid if product has one of below condition:
4.1 The warranty period has expired;
4.2 Defects or damages result from or are caused by the use of any part other than a genuine part;
4.3 Defects or damages are due to the modification, alteration or change in design or function of original Tan Hung Product without
the confirmation from our Company;
4.4 Defects or damages are due to accident, flood, fire, disasters or insects, reptiles and foreign material entering the equipment;
4.5 Defects or damages are due to product is installed, maintained, operated or used other do not comply with the instruction manual
provided by our company;
4.6 Defects or damages are due to product is supplied improper voltage. Or there is an electricity surges or decreases or other
incidents in electricity supply;
4.7 Product is imported from others country and is not
supplied by Tan Hung Company.
5. REGISTER WARRANTY
5.1 Emergency Service, maintenance, spare parts support, please contact hotline: 0869.78.70.77
5.2 Consultation freeservice, please contact with Sales team 0327.177.738
5.3 Liên hệ qua website của chúng tôi www.tanhung.net.
